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OGM Domains

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FAQ

How do I pay for my order? Is it secure?

Domains are linked to Namesilo's Domain Market where buyers can checkout with the most trusted online payment solutions on the web. Because of this,  my buyers get all the same securities and payment fraud protection as these leading payment processors.  Paypal, Credit Cards, etc. Prospective buyers can contact me (admin@chancebrand.com) in advance for a "Buy Link" or "Invoice" which is sent to your email within 24 hours.

What is this store's return and exchange policy?

- Refunds for obtained domain names are permitted if the request has been inside 3 days of payment and the property exchange has not been affirmed and or STARTED. For a situation that the owner exchange neglects to START within 7 days from payment, the customer will be qualified for a full refund.

What happens after I pay?

- If you purchase a domain threw Namesilo you will take control of that domain right after checkout. There is no need for any follow up messages or emails.

- Private sale: You'll receive an automated message followed by a message from myself sometimes right after payment or within 24 hours of payment.

What Is Your Shipping Policy?

Non-Namesilo Purchases:

- All purchased domains get a free push to that domain's registrar. 
 

- A domain push is free and requires the buyer to have an account with the ​same registrar as domain purchased. Accounts are free and easy to create.​
 

- A domain transfer to another registrar can be arranged most of the time (depending on the purchased domain's locked status) on request and expense of the buyer.  ​
 

- ​Be it free push or transfer: Changing Ownership of purchased domain ​names require that the proper information is sent from buyer to seller and vice versa. 

How long will it take to receive my order?

- If you purchase a domain threw Namesilo you take control of that domain right after checkout in your Namesilo account.

- Private Sale: Once the order is placed your choice of transfer or free push determines just how long ownership changes go into effect and are completed. In the situation of a free push, the buyer can obtain the purchased domain within hours after payment.

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